Dispatch & Order Processing Administrator

Hunt Bike Wheels (The Rider Firm)
Partridge Green, West Sussex
Full Time
• Remote
Not stated

The Role

A full-time administrator role handling order processing, dispatch documentation and courier queries for Hunt Bike Wheels, with some warehouse duties.

Responsibilities

  • Handle customer support tickets on orders and shipping
  • Process sales orders through the order management system
  • Produce goods-out documentation and shipping labels
  • Investigate and resolve dispatch issues with customers and couriers
  • Support warehouse duties including picking, packing and returns processing when needed

What you'll need

  • Experience in a customer-focused, high-paced administrative role
  • Strong IT skills and attention to detail
  • Ability to manage multiple tasks and communicate clearly under pressure

Nice to have

Cycling industry experience.

About Hunt Bike Wheels

Hunt Bike Wheels (trading as The Rider Firm) sells wheels direct to riders online, running its warehouse and customer operations from Partridge Green, West Sussex.

How to apply

Email a CV (max 2 pages) and covering letter to careers@theriderfirm.cc. No closing date stated.

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